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Privacy Policy

Introduction

Selrox Inc. (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting the personal information of its users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and other online services (collectively, the “Sites”).

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By accessing or using our Sites, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our Sites.

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Compliance with Privacy Laws

We comply with applicable Canadian and U.S. privacy laws, including:

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  • Canada: Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

  • United States: California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and other applicable federal and state regulations.

  • Other Jurisdictions: Where applicable, we align with global privacy best practices, including principles from the General Data Protection Regulation (GDPR).

 

Information We Collect

We collect both personal information and non-personal information, including but not limited to:

 

Personal Information

Personal information is any data that can identify you as an individual, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (if applicable)

  • Account login credentials (if applicable)

 

We collect this information when you:

  • Register on our website

  • Subscribe to our newsletter

  • Make a purchase or request information

  • Participate in surveys, promotions, or contests

  • Contact us for customer support

 

Non-Personal Information

We also collect non-personal information such as:

  • Browser type and device details

  • IP address and geolocation data

  • Website usage analytics (via cookies and tracking technologies)

 

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services

  • Personalize your user experience

  • Process transactions and fulfill orders

  • Send you relevant promotional materials (with consent)

  • Respond to inquiries and provide customer support

  • Analyze website traffic and enhance security

 

We do not sell your personal information to third parties.

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Cookies and Tracking Technologies

Our Sites use cookies and other tracking technologies to enhance your experience. Cookies allow us to:

  • Recognize you when you return to our website

  • Analyze how visitors interact with our website

  • Improve our content and services

 

You can control cookies through your browser settings. However, disabling cookies may limit certain functionalities of our Sites.

 

Disclosure of Your Information

We do not disclose your personal information to third parties except in the following cases:

  • Service Providers: We may share information with third-party vendors who help us operate our Sites (e.g., payment processors, IT support). These vendors are required to follow strict confidentiality agreements.

  • Legal Requirements: We may disclose personal information to comply with legal obligations, including responding to subpoenas, court orders, or government requests.

  • Business Transactions: If Selrox Inc. undergoes a business transaction (e.g., merger, acquisition, or asset sale), your personal information may be transferred as part of the transaction.

 

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Canada (PIPEDA) Rights

  • The right to access and correct your personal information

  • The right to withdraw consent at any time

  • The right to file a complaint with the Office of the Privacy Commissioner of Canada

United States (CCPA/CPRA) Rights

  • The right to know what personal information we collect and how we use it

  • The right to request deletion of personal data (with some exceptions)

  • The right to opt out of data sharing for targeted advertising

  • The right to non-discrimination for exercising your privacy rights

 

To exercise your privacy rights, please contact us at admin@selrox.com.

 

Data Security and Retention

We implement industry-standard security measures to protect your personal data, including:

  • Encryption for data transmission

  • Secure servers with access controls

  • Regular security audits and monitoring

 

We retain your personal information only as long as necessary for legal, business, and operational purposes.

 

Protection of Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 (U.S.) or 16 (Canada) without parental consent. If you believe we have inadvertently collected such information, please contact us for immediate removal.

 

International Data Transfers

If you are located outside of the United States or Canada, your information may be transferred and processed in jurisdictions with different privacy laws. By using our Sites, you consent to such transfers.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date. Your continued use of our Sites signifies your acceptance of any modifications.

 

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at admin@selrox.com. 

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